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Client Reviews

We’re proud to consistently rank among the Top Miami Realtors, as well as the nation’s Top 1% real estate professionals. But we’re much more proud of the wonderful reviews we receive from our clients about our their experience with us.

Your happiness is our success!

The Monica Betancourt Group Team Picture - Marina, Monica, Justin, Josefina

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The Monica Betancourt Group
Average rating:  
 55 reviews
 by Peter A. – Buyer
We Received the Utmost Care & Professionalism

5 Stars

We own investment properties in various states across the country. We were interested in purchasing an investment property in South Florida, near Miami. We chose Josefina to be our real estate agent as she was very knowledgeable of the various communities in and around Miami and she was able to help us narrow down our search to a few communities that met our criteria. We purchased our condo with Josefina and she handled every part of the transaction with utmost care and professionalism. She was there every time we needed her to represent us and we were able to close in a fast and efficient manner. We highly recommend Josefina for anyone considering purchasing a property in South Florida.

 by Ian Tornquist – Buyer
We Put Our Trust in the Right Person

5 Stars! Monica was simply outstanding in helping us find the right home as we relocated back to Miami from New York. We never thought we could find a home and tour it virtually but Monica made it happen. We put our trust in the right person for this purchase and could not be more grateful. Thank you Monica -- you are honest and supportive and you worked so hard for us. We can’t wait to have you over for cocktails, CHEERS!!!

 by Badru & Grace Deen – Sellers
Deeply Appreciate Monica's & Justin's Personal Touch in Our Very Emotional Sale

5 Stars -- The reality of selling our home of 33 years is now sinking in. This house represented the zenith of my journey from an impoverished background in a third-world country to achieving the American dream as told in my book "Out of the Doubles Kitchen."

Our kids and grand kids see this house, their childhood home, through nostalgic lenses as our lives were so wrapped up in it. It wasn't just a cold, emotionless, solely financial transaction. It was about the feelings that went with the house that was not just four walls that provided shelter. It was tied to memory and, consequently, permeated with significant value beyond anything monetary. Our home was like an extension of us, so selling it felt like letting go of a piece of our self-identity and our achievement.

Also, I think that our pride of ownership was a positive vibe that the buyer must have felt.

Sorry for the philosophical digression. The main reason I wanted to write this comment now is to say how pleased we were with Justin's professional interpersonal skills in handling all the details that made the transaction seamless. Justin stepped up at a time of Monica's personal loss of her spouse and hit the ground running until and even after the closing.

Thanks to Monica and Justin for making the emotional sale of our home a satisfying experience.

 by Pamela Bastian – Buyer
Justin Was Always Positive, Patient & Absolutely Professional

5 Stars. Justin was definitely dedicated to the task of getting me in my home.

Even though there were a few days when I felt like walking away from the deal, Justin was right there always positive and patient and absolutely professional about closing my deal!

Thank you so much for your help. It was much appreciated.

 by Sofia Marzouka – Lease Owner
Monica's Long Experience Gave Us the Upper Hand

5 Stars! I cannot say enough amazing things about Monica and her team. They are professional, work with urgency, and communicate very well throughout the entire process. Her experience being in the industry for many years gave us the upper hand and the whole team was such a pleasure to work with!

 by Bernice Nelsen – Vendor
Great Experience, Marina Is Kind & Dedicated

5 Stars! Working with Marina is a great experience, she is kind and dedicated and very easy to talk to. l highly recommend her services.

 by Kyle Quinn – Buyer
We Were Treated with the Utmost Respect - Justin Is the Consummate Professional

5 Stars! We were referred to Justin by a colleague and we’re extremely fortunate to have been so. Justin is the consummate professional.

We found him to be reliable, responsive, and extremely knowledgeable about the market. He does all the little (and big) things right. We were treated with the utmost respect and I felt truly that Justin was representing our interests and not just mediating a deal for the sake of closing a transaction.

Perhaps the best evidence of his work was the result…a beautiful home in a top-notch location that we truly love. In this crazy market with such limited time to find a place  relocating from out of state, we were skeptical such a result could be achieved.

We are happy clients and will most certainly use Justin again for our future South Florida real estate needs.

 by Nick Valverde – Buyer
Monica Worked Tirelessly to Help Us

5 Stars. Monica worked tirelessly to find us the best deal. Highly recommended to help you find a home.

 by Yusimir Power – Client
Marina Cuida Mucho Tus Intereses / Marina Takes Great Care of Your Interests

5 Estrellas. Marina es una Realto muy professional. Te escucha y te aconseja como si fueras parte de su familia, no solo como cliente. Es muy paciente y esta presente a toda hora. En fin cuida mucho de tus intereses y la recomiendo al 100%, no se van arrepentir de haberla escogido como agente! Ella es super excelente. Muchas gracias Marina por el excelente trabajo.

5 Stars. Marina is a very professional Realtor. She listens to you and advises you as if you were part of her family, not just as a client. She is very patient and is present at all times. In short, she takes great care of your interests and I recommend her 100%. You will not regret choosing her as her agent! She is super excellent. Thank you very much Marina for your excellent work.

 by Annie Soto – Buyer

5 Stars

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