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Client Reviews

We’re proud to consistently rank among the Best Miami Realtors, as well as the nation’s Top 1% real estate professionals. But we’re much more proud of the wonderful reviews we receive from our clients about our their experience with us.

Your happiness is our success!

The Monica Betancourt Group Team Picture - Marina, Monica, Justin, Josefina

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The Monica Betancourt Group
Average rating:  
 49 reviews
 by Ian Tornquist – Buyer
We Put Our Trust in the Right Person

5 Stars! Monica was simply outstanding in helping us find the right home as we relocated back to Miami from New York. We never thought we could find a home and tour it virtually but Monica made it happen. We put our trust in the right person for this purchase and could not be more grateful. Thank you Monica -- you are honest and supportive and you worked so hard for us. We can’t wait to have you over for cocktails, CHEERS!!!

 by Badru & Grace Deen – Sellers
Deeply Appreciate Monica's & Justin's Personal Touch in Our Very Emotional Sale

5 Stars -- The reality of selling our home of 33 years is now sinking in. This house represented the zenith of my journey from an impoverished background in a third-world country to achieving the American dream as told in my book "Out of the Doubles Kitchen."

Our kids and grand kids see this house, their childhood home, through nostalgic lenses as our lives were so wrapped up in it. It wasn't just a cold, emotionless, solely financial transaction. It was about the feelings that went with the house that was not just four walls that provided shelter. It was tied to memory and, consequently, permeated with significant value beyond anything monetary. Our home was like an extension of us, so selling it felt like letting go of a piece of our self-identity and our achievement.

Also, I think that our pride of ownership was a positive vibe that the buyer must have felt.

Sorry for the philosophical digression. The main reason I wanted to write this comment now is to say how pleased we were with Justin's professional interpersonal skills in handling all the details that made the transaction seamless. Justin stepped up at a time of Monica's personal loss of her spouse and hit the ground running until and even after the closing.

Thanks to Monica and Justin for making the emotional sale of our home a satisfying experience.

 by Pamela Bastian – Buyer
Justin Was Always Positive, Patient & Absolutely Professional

5 Stars. Justin was definitely dedicated to the task of getting me in my home.

Even though there were a few days when I felt like walking away from the deal, Justin was right there always positive and patient and absolutely professional about closing my deal!

Thank you so much for your help. It was much appreciated.

 by Kyle Quinn – Buyer
We Were Treated with the Utmost Respect - Justin Is the Consummate Professional

5 Stars! We were referred to Justin by a colleague and we’re extremely fortunate to have been so. Justin is the consummate professional.

We found him to be reliable, responsive, and extremely knowledgeable about the market. He does all the little (and big) things right. We were treated with the utmost respect and I felt truly that Justin was representing our interests and not just mediating a deal for the sake of closing a transaction.

Perhaps the best evidence of his work was the result…a beautiful home in a top-notch location that we truly love. In this crazy market with such limited time to find a place  relocating from out of state, we were skeptical such a result could be achieved.

We are happy clients and will most certainly use Justin again for our future South Florida real estate needs.

 by Nick Valverde – Buyer
Monica Worked Tirelessly to Help Us

5 Stars. Monica worked tirelessly to find us the best deal. Highly recommended to help you find a home.

 by Annie Soto – Buyer

5 Stars

 by Sofia Marzouka – Lease Owner
Monica's Long Experience Gave Us the Upper Hand

5 Stars! I cannot say enough amazing things about Monica and her team. They are professional, work with urgency, and communicate very well throughout the entire process. Her experience being in the industry for many years gave us the upper hand and the whole team was such a pleasure to work with!

 by Rafael Gonzalez – Director of Sales, T&S Roofing
Monica Is Very Professional & Charismatic

5 Stars! Monica is the best. She has helped several of our customers and they are all very happy and satisfied. She is very professional and charismatic. I will referrer Monica and her group to anybody looking to buy or sell their property.

 by Bella Fajardo – Seller
Monica Excels in Professionalism & Dedication

5 Stars -- We engaged The Monica Betancourt Group to sell our property in Coconut Grove during the toughest times of the pandemic. Monica and her team did an outstanding job! From the moment they consulted with us and created the marketing materials to virtual live showings and showings by appointment, Monica excelled professionalism and dedication. She always made us feel as her number one client! She delivered amazing results and we sold our property in two months. Monica and her team helped us with the inspection and closing as well. We are extremely happy with their services and will engage her team again in future real estate needs!

 by Natalie Peña
Justin Nailed It!

5 Stars. Working with Justin was a dream. He was friendly, attentive, empathic, and generally made sure that my husband and I had all we needed while we searched for our first home. Once he got to know our taste, Justin forwarded properties that he felt aligned with our style. Needless to say, he nailed it every time. I'm actually writing this from the home Justin helped us find. We moved in two days ago about couldn't be happier. Truly thankful for Justin and The Monica Betancourt Group.

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